Refund policy

Return Policy

At Kost Collection, we strive to provide you with the highest quality products and services. We hope that every purchase brings joy and satisfaction to your home. However, please note that all orders are final sale. We cannot accept returns or exchanges on any purchases.

Once an order is submitted, it cannot be altered or modified in any way. We kindly ask that you review your order carefully before completing your purchase to ensure all details are correct.

Thank you for your understanding and for choosing Kost Collection. We are committed to providing you with exceptional products and service, and we appreciate your support.

You can always contact us with any questions at lucy@kostcollection.com. 

Damages and issues

In the event that you receive an item that is damaged or incorrect, we want to address the issue promptly. Please contact Lucy at lucy@kostcollection.com within 5 days of receiving your order. Be sure to include your order number, a description of the issue, and any relevant photos of the damage or incorrect item. Our team will review the information and work with you to find a satisfactory resolution.